The National Mortgage Complaint Center is accusing all US banks, and loan servicing firms of truly dropping the ball, when it comes to assisting doubtless 1,000,000 plus US homeowners trying to qualify for a loan alteration, or a mortgage loan work out. The group claims, “When a desperate US home-owner tries to call a bank, or loan servicing center, they never get the same client service representative twice, and more times than not they are getting confused claims. As an example one client service representative, will tell a homeowner, who has traditionally been current on their mortgage to cease paying on their loan-in order to qualify for a loan modification?
We have literally talked loads of customers, who’ve been told to stop making their mortgage payments–the problem–the bank representative just instructed the homeowner to blow up their credit history, by missing home loan payments! How amazingly dumb is that? Then another client service representative will tell the same borrower–Oh my Lord you’ve stopped making mortgage payments-you are now in foreclosure.
” NationalMortgageComplaintCenter” . The National Mortgage Complaint Center says, “If the national reports media is actually enthusiastic about this US loan servicing disaster story–just let us know–we will do a press release targeting any US town you need & you may have a little town hall meeting with victims of this nonsense–the only problem–you in the press must hire the facility, and its likely to want to be actually, truly big–because you will have several thousand US citizens in any massive, or middle-sized metro area, who all will have a mortgage loan servicing nightmare story for you. The problem is that vast.” NationalMortgageComplaintCenter newswire .
The Nation’s Mortgage Complaint Center says, “So how do we fix this loan servicing nightmare for all US owners? Actually, we think its sort of simple . If its a loan modification, or mortgage work out, this bank, or loan servicing representative will stay with the consumer till whatever the current task is accomplished, and the bank rep sends the borrower express instructions-not this verbal–stop making your payments nonsense.” They are saying, “A large part of our present US mortgage, or US real estate catastrophe is a direct result of banks, or loan servicers never providing the borrower with anything in writing, never allowing the home-owner to get an email, or anything in writing, and never getting the same customer service person twice.